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Fulfilling a sales order

Fulfillment refers to the process of picking, packing, and sending goods from the warehouse to the customer. In SmartTurn, there are several different processes you can use for fulfilling each sales order. Which process is right for your operation will depend on your volume, your item mix, characteristics of your typical orders, and your existing processes on the warehouse floor.

  • Shipping a sales order: Create a single shipment for a single sales order.
  • Creating shipments in batch: Create one or more shipments for each of a set of selected sales orders. This is different from the following option in that the shipments are saved and inventory does not leave the warehouse until you process (ship) each shipment individually.
  • Shipping sales orders in batch: Create and ship one or more shipments for each of a set of selected sales orders. This is different from the previous option in that the shipments are closed and the inventory leaves the warehouse immediately.
  • Pick to staging wave: Create a pick plan to pick goods for a set of selected sales orders to a forward or staging location. After all of the goods have been picked to the staging location, use one of the other processes to pack the goods and send them out of the warehouse. (See also Wave Fulfillment Concepts and Sales Orders in wave fulfillment.)
  • Pick/Pack wave: Create a pack plan and several bills of lading for a set of selected sales orders. Each bill of lading may combine items from several sales orders. Create a pick plan to pick goods for the set of selected sales orders to a packing station. Inventory does not leave the warehouse until you process (close) each bill of lading individually. (See also Wave Fulfillment Concepts and Sales Orders in wave fulfillment).

In This Section

Shipping a sales order

See Also

Sales Orders

Viewing sales orders

Viewing a list of sales order items across all SOs

Creating sales orders

Importing sales order item data

Editing sales orders

Dispatching sales orders

Undispatching sales orders

Cancelling a sales order

Copying a sales order

Exporting a sales order to a spreadsheet

Closing a sales order

Sales order field descriptions

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